JV Real Estate is fully committed to ensuring the privacy of our clients, rental applicants, potential purchasers of properties that we advertise for sale, and the users of our website. It is fundamental to the operation of our business that the confidentiality and privacy of the personal information that we collect is protected.
By using this website, no personal data or information is collected from you. However, some users may choose to provide us with personal information to enable us to provide you, or consider providing you, with our services. If we enter into a client relationship with you, we will also be collecting personal or confidential information from you.
This policy sets out the types of information that we may collect and hold, how we use the information collected, in what circumstances we may disclose such information, how we store and secure such information and how you may request access to the personal information held by us.
Information That We May Collect and Hold
The following types of information may be collected by us in the course of our business:
- Name, date of birth, home and business addresses, occupation, telephone numbers and email addresses, and other relevant personal or contact information
- Financial or banking details or other related information.
If we require certain personal information from you and the same is not provided, this may impact upon our ability to provide our services to you.
Use and Disclosure of Information
We will use the information disclosed to us for the purpose of providing you with our services, managing our relationship with you, providing you with information about changes in the law in the property industry, or events that may be of interest to you, to facilitate our internal accounting or administrative operations and to facilitate the improvement of our services to you.
From time to time, we may need to disclose your information to other service providers in order for us to effectively provide our services to you including tradespersons.
We will also disclose information held by us where it is required under the law.
Storage and Security of Information
The information that we collect from you is kept secure and is protected against unauthorised use or misuse. The information may be kept in either paper form or electronically. Such information is kept and maintained only for the purpose that it is intended.
Access to and Updating Personal Information
You may contact us on [email protected] or by writing to us at GPO Box 2228, Sydney, NSW 2001 (Attention: The Privacy Officer) to access or update your personal information. At our discretion, we may charge you a fee for administering your request.